Building Access
Tenant Employees
Access During Building Operating Hours
To access the destination dispatch passenger elevator banks at One World Trade Center, tenants must scan their Building issued access control card at a turnstile in the main lobby. Tenants then select their floor destination on an elevator keypad and are directed to an assigned elevator, which will take them to the desired floor.
Access After Building Operating Hours
Tenants arriving at One World Trade Center after Building operating hours must scan their Building issued access control card at the locked exterior door to gain access to the main lobby. Employees authorized for after-hours access will be permitted through the exterior door and turnstiles leading to the destination dispatch elevators. Employees must then scan their access control card at the card reader adjacent to the elevator call station, to gain access to an assigned elevator.
The passenger elevator call station at the main lobby will only access those floors authorized by the Building's security access control system in accordance with their access control card.
Please click on the map above to enlarge.
Tenant Visitors
Security Screening
Visitors to the Building are subject to security screening per the Building's security protocols. If deemed necessary, the Building may require visitors to pass through magnetometers and/or have baggage and packages scanned prior to being granted access through the main lobby turnstiles.
Visitor Registration
Tenants must register their visitor's information thru a secure Visitor Registration web portal. Visitor information entered into the portal is linked to the Building's security access control system and accessible from the designated lobby reception desks (either Building or tenant operated). Any reception desk operated by a tenant shall only have access to information with respect to its own visitors. All visitor entries are recorded.
Please contact the Property Management Office for access to the Visitor Registration web portal.
Access During Building Operating Hours
Visitors arriving at One World Trade Center during routine Building operating hours will be directed to the appropriate Building reception desk by lobby security. The reception desk attendant will perform an ID verification and check the building's security access control system for authorization prior to granting access.
If the visitor was pre-entered into the Building's security access control system by the tenant, the visitor will be issued a temporary access badge. If an unexpected visitor arrives, the lobby reception desk attendant will perform ID verification and will contact the tenant to obtain authorization prior to allowing access; upon obtaining verification from the tenant the visitor will be issued a temporary access badge.
The visitor must scan the temporary access badge at the lobby turnstile to gain entry to the appropriate destination dispatch elevator bank. Visitors then select the desired floor destination on an elevator keypad and are directed to an assigned elevator.
Visitors must keep temporary access badges available at all times to present upon request while in the Building.
Access After Building Operating Hours
Tenants must follow the access authorization process outlined above for their visitors to enter One World Trade Center after routine operating hours. Although the entry doors to the lobby are locked after hours, visitors may communicate with Building Security via an intercom located outside the front doors to gain access to the lobby.
Per standard Building protocol, a temporary badge will be issued to the visitor by the lobby reception desk attendant upon appropriate ID verification.
A visitor's temporary access badge must be used at the turnstile to gain access to the desired elevator bank, and scanned at the card reader located at passenger elevator call station prior to entering the floor number of the visitor's desired destination.
A visitor's temporary access badge will only grant them access to the floor(s) authorized for them by the building's security access control system.
Tenant Contractor and Vendor Access
Tenant contractors and vendors enter the Building at two locations: the Loading Dock or the C1 Contractor's entrance located next to the Messenger Center. Entrance at the Loading Dock is only for those vendors who are making a vehicular delivery to the Building. All other vendors seeking entry to the Building must use the C1 Contractor's entrance at the buildings Messenger Center. At both locations, contractors, messengers and vendors are processed in the same manner as visitors and, if approved for entry, issued a temporary access control card for use during the day.
All messengers and vendors should access the C1 Messenger Center via any site wide public access entry or the West Lobby to access the Messenger Center, as illustrated below.
Please contact the Property Management Office for more details. Vendors are then screened as per the Building's security protocols before entering the Building.
Upon entry, contractors and vendors are directed to the service elevators to reach their final destination. Note that every time a contractor and vendor exits and re-enters the Building they must use the Messenger Center entrance and submit to security screening.
Please click on each map above to enlarge.